9 Things to Look for in a Contractor

In this blog, we continue our series of how to choose the right home remodeling professional for your remodeling project, by tackling 9 things to look for in a contractor.  Knowing this information will help you feel more confident as you research the best remodeling contractor for your project.

  1. Accessibility

Your contractor must be easy to reach by phone and email and never make you feel like you are imposing on them by contacting him or her.

  1. Promptness

Does your contractor keep appointments? A contractor’s day can be busy; if they are running behind, they should have the courtesy to call to let you know. Little things count.

  1. Trustworthiness

Honesty and trust are of the utmost importance in any situation, especially when the person has total access to your home. Make sure you feel a high level of trust with your contractor and trust your instinct if you don’t. Not only are you trusting them to be in your home and around your family, but you’re also trusting them with, in many cases, a sizable amount of your money!

  1. Membership in NARI or NAHB

NARI stands for the National Association of the Remodeling Industry; NAHB stands for the National Association of Home Builders. To become a member, the contractor’s background and references are investigated. It’s always a good idea to hire a NARI or NAHB contractor. Membership reflects a contractor’s commitment to professionalism.

  1. Certifications

Both organizations offer industry certification and designations such as Certified Graduate Remodeler™ (CGR), Certified Remodeler™ (CR), Certified Kitchen and Bath Remodeler™ (CKBR) and Green Certified Professional™ (GCP) and Universal Design Certified Professional (UDCP). If a contractor has one or more of these designations, chances are high that you’re dealing with a very reputable professional that is committed to their career as a professional remodeling contractor.

Furthermore, to earn one of these designations a contractor must demonstrate certain levels of skill and knowledge in addition to successfully completing numerous courses on various topics related to the industry.

  1. Ability to design your project

Unless your project is simple, you will want to work with a contractor that will start with a design phase complete with a feasibility study to develop both the remodel and a budget that will work for you. Design/Build contractors will work with you to develop space planning and floor plans. They will lead you through the multitude of choices that must be made. Most importantly they will work with you to balance the choices with the ultimate budget for your project. This planning stage prior to moving forward with your remodel will ensure that all the details have been addressed and that the possibility of unexpected extra expenses will be minimized.

  1. Knowledge of Green Remodeling Technology

In today’s world of high energy prices and limited resources, it is critical that your contractor is up to date regarding incorporating eco-friendly green techniques and features into every project. The common misconception is that green remodeling will cost more. The reality is that extremes in anything will cost more, and a well-balanced plan will respect your budget.

A contractor that is focused on the green aspects of remodeling will be more conscious of not wasting materials, recycling the used appliances, fixtures, and reusable building materials. This will save money and give you a tax deduction for donating used materials to charitable organizations. By viewing your home as a system rather than an accumulation of parts, your contractor will commonly incorporate many choices and techniques into every project that will improve your home’s performance and not necessarily cost more than uneducated choices.

  1. High Percentage of Referrals or Repeat Clients

When a significant amount of a contractor’s business is derived from repeat or referred business, it is an indication that their clients are pleased and that they have an outstanding reputation. If your contractor has a long list of happy clients and has an outstanding reputation for doing quality work, chances are high that you will be satisfied as well.

  1. Will Your Home Be Protected?

Simply put, remodeling can be very dusty and dirty. If not adequately controlled, dust will get everywhere, especially if there is a lot of sanding or demolition. Make sure your contractor has plans to take the appropriate measures to control dust and protect your floor finishes.

FREE CONSUMER AWARENESS GUIDE

Learn more about how to choose the right home remodeling professional with our consumer awareness guide.  Our guide, “10 Things You Must Know Before Hiring a Remodeling Contractor” will help you know what to look for when finding the right contractor so that you can be completely satisfied with your remodeling project.  This booklet was written so that you will be empowered to make the best decision for your home improvement and remodel. You can have the experience you desire for your home improvement project with the right contractor for you by requesting this free e-Book here.

Home Remodeling in the Greater Phoenix Area

Begin your project by calling us at (480) 895-3442 or emailing steve@trilitebuilders.com to discuss remodeling your home, kitchen, or bathroom.  We offer no-obligation in-home consultations. Our award-winning designers and craftsman are eager to work with you to help you love your home again!

There is More to a Project’s Cost Than Labor and Materials

From Our Choosing the Right Home Remodeling Professional (Series)

Our recent blogs have focused on topics that will help you choose the right home remodeling professional for your renovation project.  We’ve covered misconceptions and things to watch out for when hiring your contractor.  In this blog, we are talking about expectations of the cost of your project and how your contractor gets to his estimate.  Knowing this information, will help you feel more confident and create trust between you and your contractor.

Each project is different, however, there are always going to be costs that go beyond labor and materials.  Your contractor should break down an estimate and how they reach it, where possible. This adds an element of transparency that you want to see.

In addition to the actual labor, materials, and Sub Contractor prices there are many other expenses every successful contractor must figure into their price to survive.

Cost of Your Project

The following is a list of some of the key elements that make up overhead in every successfully managed remodeling company:

Telephone, cell phones
Office rent
Office supplies
Stationery and printing expenses
Website, hosting, and Internet
Worker’s Compensation & Liability insurance
Health insurance
Paid vacations, holidays
Staff meetings
Payroll expenses
Office administration and management
Time doing free estimates
Material price increases that may not be billable once a job is quoted
Estimating errors and omissions
Warranty repairs
Tools and equipment
Trucks, repairs & maintenance, fuel
Continuing education, training, and industry events
Computers and software
Business loans and interest
Accountant’s fees
Taxes
Production supervision and management
Advertising, marketing, and sales costs

This all adds up to a substantial amount of money. To cover his overhead, a contractor typically must add a percentage to the actual cost of labor and materials required to complete your project. Most professional contractors try to maintain a 7.5% – 20% profit when all is said and done. Without a profit, the contractor will eventually go out of business.

If you receive a price from a contractor that seems too high, they are very likely trying to pay for the very things that allow him to survive and provide a good, reliable service to you and a good environment for his employees.

Do beware of the contractor that tells you his prices are low because he keeps his overhead down. Chances are that could affect the quality of your project.

FREE CONSUMER AWARENESS GUIDE

Learn more about how to choose the right home remodeling professional with our consumer awareness guide.  Our guide, “10 Things You Must Know Before Hiring a Remodeling Contractor” will help you know what to look for when finding the right contractor so that you can be completely satisfied with your remodeling project.  This booklet was written so that you will be empowered to make the best decision for your home improvement and remodel. You can have the experience you desire for your home improvement project with the right contractor for you by requesting this free e-Book here.

Home Remodeling in the Greater Phoenix Area

Begin your project by calling us at (480) 895-3442 or emailing Steve here to discuss remodeling your home, kitchen, or bathroom.  We offer no-obligation in-home consultations. Our award-winning designers and craftsman are eager to work with you to help you love your home again!

WHAT IS NARI AND WHY CHOOSE A CERTIFIED PROFESSIONAL?

We believe remodeling your home should be done right which is why we have invested in extensive NARI professional education and testing to become nationally certified professionals in multiple remodeling specialties. As a NARI Certified Remodeler, we have dedicated ourselves to continuing education.  This keeps us on top of the new finishes, business practices, and construction techniques, ensuring you a successful remodel.

National remodeling certifications ensure that you, the homeowners, are working with trained professionals that are focused on the highest quality remodeling services. As NARI certified professionals, we will guide you through the remodeling process making it worry-free with spectacular results when completed. First, here is more information on exactly what is NARI and what it means to you.

What is NARI?

The acronym NARI stands for the National Association of the Remodeling Industry. It is the only association solely dedicated to the remodeling industry. “NARI is an organization of high-quality remodeling professionals. Its members are committed to integrity, high-standards, professional education, ethics, and market recognition.” (www.nari.org)

How does NARI benefit me?

NARI can connect you, the homeowner, with a dedicated full-time local professional to ensure you have a positive remodeling experience. NARI certified remodelers will write contracts and warranties that comply with local, state, and federal laws. They always take appropriate action to ensure the health and safety of employees, trade contractors, and clients.

Does it really matter if my contractor is not a NARI certified professional?

Every member of NARI has agreed to conduct their business in accordance with the Standards of Practice for the Remodeling Industry. Also, every member has been actively involved with the remodeling industry for at least 2-5 years prior to earning a certificate. Without these certificates, how would you know if you were hiring a qualified remodeler? How can you measure a remodeler’s ethics, if they are not part of an organization that educates, monitors, and certifies its members? NARI has taken all the guesswork out of hiring a reliable and trustworthy professional contractor who is knowledgeable, informed, resourceful, and flexible.

What does that mean to me, the homeowner?

NARI members are pledged to observe high standards of honesty, integrity, and responsibility in the way they conduct business. They are experienced, trusted, qualified, ethical, and dependable business owners who will get your project done right. They obtain the proper permits, carry the required insurances, follow local codes, and design innovative solutions to renovate your home. By choosing a NARI certified professional, you are getting an expert in their field, a tried-and-true specialist who will turn your remodel into your dream home.

We have staff NARI certified as NARI Certified Remodeler, NARI Certified Kitchen and Bath Remodeler, NARI Universal Design Certified Professional, NARI Green Certified Professional. Learn more about our NARI certifications here.

Home Remodeling in the Greater Phoenix Area

Your remodeling project should reflect your taste and lifestyle. Tri-lite Builders’ NARI Certified Designers will work hand in hand with you to create a space that not only adds value to your home, but also works within your space, taste, and budget. You can view our award-winning portfolio here.  Call us at (480) 895-3442 if you would like to discuss your remodeling project with our award-winning designers and builders.

 

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